At Igloo we promote skill and dedication to account management from all our employees and managing members all over the World. Regardless of where you're from or what time zone you're in, we'll accomodate!
Our values
Collaborating as a team is crucial, whether within the organization or with external partners, a lesson ingrained in us through our experiences as athletes. Effective communication, thorough reporting, transparency, and maintaining a comprehensive understanding of the business are key elements that ensure both teams stay well-informed and operate smoothly.
For both start-ups and established businesses, creating a roadmap is essential. Before embarking on any projects, we approach expectations with pragmatism and leverage our insights and experience to formulate a plan and timeline for each brand, ensuring a well-thought-out onboarding process.
Igloo boasts an extensive network within the SaaS and e-commerce industry. You'll gain access to engaging articles, founders' gatherings, surveys, and referrals to the latest products in the market. We're always on the hunt to help float cool products to our founders!
As we often say, the value lies in the data! Throughout the project construction phase, constant communication with your founding team is a priority. We ensure that every move and implementation is approved, and we establish KPI trackers and data analysis engines to enhance the effectiveness of our efforts. Using partner software, we make this phase as simple and easy as possible.
Our initial step involves scheduling a call to identify the goals you envision for our partnership. Whether your resources are bootstrapped or venture-backed, our first focus is on strategizing. As we gradually achieve equilibrium in performance, we explore incremental steps to test the waters for scaling.
At Igloo, our framework prioritizes profitability over growth, although we can customize it for all projects. In contrast to the spend-centric models commonly employed by most agencies, our pricing structure ensures that we only benefit from additional rewards when your business scales! We also have incentives built internally for all directors as part of our model.